At SM Reliable Transport, we respect your privacy and are committed to protecting the personal information you share. This Privacy Policy outlines how we collect, use, and protect your information.
Information We Collect
We collect personal information to provide and improve our services, including:
– Contact Information**: Name, phone number, email address, and mailing address.
– Vehicle Information: Make, model, VIN, and other details necessary for transport.
– Payment Information: Credit card or billing information for transaction purposes.
– Location Data: GPS or other location data for vehicle tracking and logistical purposes.
How We Use Your Information
The information we collect is used to:
– Process transport service requests and coordinate driveaway services.
– Communicate with you regarding your transport, including updates on status or delays.
– Provide customer support and handle inquiries.
– Improve our services, technology, and customer experience.
– Process payments securely and efficiently.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information:
– With trusted partners and service providers who assist in delivering our services (e.g., payment processors, vehicle trackers).
– When required by law or to protect our legal rights, including in response to court orders or subpoenas.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access or misuse. We use industry-standard encryption and secure data storage practices. However, no method of online transmission is entirely secure, so while we strive to protect your data, we cannot guarantee absolute security.
Your Choices
You may contact us to opt out of certain communications or request the deletion of your personal data. We may retain certain information as required by law or for legitimate business purposes.
Updates to this Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our website, and your continued use of our services after changes signifies your acceptance.
Contact Us
For any questions or concerns about our Privacy Policy, please contact us at:
Email: info@smreliabletransport.com
Phone: 800 243 -5242